{How to} turn on unified routing in Dynamics 365 Customer Service

Hello Everyone,

Today i am going to show how to enable unified routing in Dynamics 365 Customer Service.

Let’s get’s started.

Turn on the Unified Routing = ON

For more information about the benifits and prequisites click Here

That’s it for today.

I hope this helps

Malla Reddy Gurram(@UK365GUY)

#365BlogPostsin365Days