New AI Powered work order recap for Dynamics 365 Field Service Mobile App users

Hello Everyone,

Today I am going to share some information regarding the new feature AI Powered work order recap for Dynamics 365 Field Service Mobile App Users.

Let’s get’s started.

Normally field service technician have a day long work orders while there on the field. They don’t know what are the important pieces of information required for the jobs they are going to complete it.

With the new AI Powered work order recap for Dynamics 365 Field Service Mobile App Users:

Copilot in Field Service helps field technicians using Field Service Mobile App Save time and work more efficiently by bringing disparate pieces of information together and providing a concise summary of a work order in the Mobile App.

So Field Technicians get the option to generate a summarized recap of their work orders on demand within the mobile application.

This recap provides them with meaningful context of the work they are about to perform.

It can include notes, diagnostic information, key events in the work order lifecycle and recommendations.

So the work order recaps includes references for generated summary and users can regenerate it based on changes on the work order.

That’s it for today.

I hope this helps

Malla Reddy Gurram(@UK365GUY)

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