Month: January 2024

Dynamics 365 and Power Apps

{How to} Set up Dynamics 365 Field Service for Outlook add-in with Microsoft 365

Hello Everyone, Today I am going to show how to integrate and configure the Dynamics 365 Field Service for Outlook. Let’s get’s started. You will need Microsoft 365 global administrator role to configure Field Service add-in for your organisation. 1. Login to Microsoft 365 admin center as a global admin or exchange admin. 2. Select…
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{Do you know} Strength of Connection types on Dynamics 365 Sales

Hello Everyone, Today I am going to show strength of the connection types on lead record in Dynamics 365 Sales. Let’s get’s started. Normally when we nurture the leads with the interactions with the contacts within their business and there is predefined visibility how is the relationship with the leads. With the introduction of the…
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{How to} Customize work order views for Teams and Outlook for Dynamics 365 Field Service

Hello Everyone, Today I am going to show how to configure the work orders to access from Outlook or Microsoft Teams, where the users can customize work orders from the Outlook and Microsoft Teams. Let’s get’s started. Login into Dynamics 365 Field Service. Go to Settings > Collaborations. Microsoft Teams Collaboration and chat: 1. Turn…
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