{Customer Insights} Reach customers quickly with 10x increased throughput

Hello Everyone,

Today I am going to share my thoughts on reaching customers quickly with 10x increased throughput.

Let’s get’s started.

In an increasingly digital and interconnected world, businesses recognize that capturing customers attention during critical moments is key to success. To achieve this, delivering timely and tailored experiences is essential. With the latest release, Dynamics 365 Customer Insights empowers you to reach customers faster than ever before:

1. Segment-Based Journeys:

You can now deliver up to 20 million personalized interactions per hour using batched journey scenarios.

This ensures that your marketing messages promptly reach your target audience, increasing the likelihood of quick responses and immediate customer engagement.

2. Trigger -Based Journeys:

React to customers behaviors in pivotal moments with up to 500,00 interactions per hour.

By connecting with customers precisely when it matters, your outreach becomes more relevant and effective.

This increased throughput is automatically enabled, allowing you to scale your customer interactions efficiently.

That’s it for today.

I hope this helps.

Malla Reddy Gurram(@UK365GUY)

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