{Do you know} Save notes faster with Quick save in Dynamics 365 Omnichannel

Hello Everyone,

Today I am going to share my thoughts on the Save notes faster with Quick save in Dynamics 365 Omnichannel.

Let’s get’s started.

With the Quick Save functionality, agents can save their notes faster by selecting  Ctrl+S on the keyboard.

This functionality helps boost productivity and removes the need to use “Save”  or ” Save and Close” on the command bar.

This enhancement available with feature:

Pressing Ctrl + S on the keyboard no longer causes a full form refresh, which makes it easier to quickly save a note and continue typing.

Visual feedback confirms that the record is saved.

Users can still alternatively select Save or Save and Close on the command bar.

That’s it for today.

I hope this helps.

Malla Reddy Gurram(@UK365GUY)

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