{How to} Read Copilot Responses on the UI incrementally on Dynamics 365 Customer Service

Hello Everyone,

Today I am going to share my thoughts on the Read Copilot responses on the UI incrementally on Dynamics 365 Customer Service.

Let’s get’s started.

To read Copilot responses incrementally within the Dynamics 365 Customer Service UI, follow these  steps:

Customer Service Agents have to wait for Copilot to generate the entire response before they can start reading it, saving them time.

When agents use Copilot features such as write an email response and ask a question, including multi turn questions.

They can read the generated responses on the UI incrementally without having to wait for the entire response to be generated. 

Agents can also choose to stop Copilot from generating a response and start fresh.

That’s it for today.

I hope this helps.

Malla Reddy Gurram(@UK365GUY)

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