Month: January 2025

Hello Everyone, Today I am going to share my thoughts on Microsoft Dynamics 365 Customer Insights customer inflows and exits at every journey step. Let’s get’s started. Microsoft Dynamics 365 Customer Insights – Journeys helps organizations track how customers progress or drop off at different stages of their engagement. Here’s how you can analyze and…
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Hello Everyone, Today i am going to share guidelines on becoming Microsoft Certified Trainer on Microsoft Dynamics 365 Customer Engagement or Power Platform. Let’s get’s started. Step 1: Earn a Qualifying Certification. To qualify as an MCT, you must first hold at least one Microsoft Certification related to Dynamics 365 Customer Engagement. The most relevant…
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