Hello Everyone, Today I am going to share my thoughts on analysing the business impact of Copilot Studio Agents in Viva Insights. Let’s get started. Copilot Studio Agents integrated within Microsoft Viva Insights help organisations enhance employee productivity, well-being, and collaboration by providing AI-driven personalised recommendations and automated assistance. Analysing their business impact involves measuring…
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Hello Everyone, Today I am going to share my thoughts on how to collect thumbs up or down feedback and comments for your Copilot Studio Agents. Let’s get started. To collect thumbs up or down feedback and comments for your Copilot agents, you typically follow these steps (especially in platforms like Microsoft Copilot Studio): 1.…
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Hello Everyone, Today I am going to share my thoughts on getting the actionable insights to improve copilot agent performance. Let’s get started. 1. Enhanced Analytics Dashboard: The Analytics page now offers comprehensive insights into agent performance, including key metrics such as answer rate, usage, and error rates. This allows for a deeper understanding of…
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Hello Everyone, Today I am going to share my thoughts on Copilot Studio’s new feature, the quality of responses that use generative AI. Let’s get started. Microsoft’s Copilot Studio introduced a new feature on June 17, 2025, enabling administrators, makers, marketers, and analysts to automatically analyse the quality of responses generated by AI copilots. This…
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