Hello Everyone, Today I am going to share my thoughts on the accelerate journey creation using journey templates on Dynamics 365 Customer Insights. Let’s get’s started. In Dynamics 365 Customer Insights – Journeys, you can use journey templates to streamline and accelerate the creation of customer journeys for common use cases like lead nurturing, onboarding,…
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Hello Everyone, Today I am going to share my thoughts on boosting participation simplify planning with session based registrations in dynamics 365 customer insights. Let’s get’s started. The boost participation & simplify planning with session-based registrations feature in Dynamics 365 Customer Insights – Journeys enables event organizers to offer attendees the flexibility to select sessions…
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Hello Everyone, Today i am going to share my thoughts on controlling how fast customers can enter a journeys in dynamics 365 customer insights. Let’s get’s started. In Dynamics 365 Customer Insights – Journeys, a journey rate limiting feature has been introduced to help marketers to help marketers control the flow of customer entering a…
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Hello Everyone, Today I am going to share my thoughts on delivering common experience to multiple audiences with single journey. Let’s get’s started. To deliver a common experience to multiple audiences within a single journey using Dynamics 3675 Cusotmer Insights – Journeys, you can now include multiple sgements in a sing;e journey. Here’s how: 1.…
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Hello Everyone, Today i am going to share my thoughts on how to personalize messages and make journey decisions based on web interactions. Let’s get’s started. Let’s see an example of how you can personalize messages and make journey decisions based on web interactions in a customer engagement scenario using Microsoft Dynamics 365 Customer Insights…
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Hello Everyone, Today I am going to share my thoughts on Microsoft Dynamics 365 Customer Insights customer inflows and exits at every journey step. Let’s get’s started. Microsoft Dynamics 365 Customer Insights – Journeys helps organizations track how customers progress or drop off at different stages of their engagement. Here’s how you can analyze and…
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Hello Everyone, Today i am going to share guidelines on becoming Microsoft Certified Trainer on Microsoft Dynamics 365 Customer Engagement or Power Platform. Let’s get’s started. Step 1: Earn a Qualifying Certification. To qualify as an MCT, you must first hold at least one Microsoft Certification related to Dynamics 365 Customer Engagement. The most relevant…
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Hello Everyone, I hope everyone is well. I took a month break after continous 365 days blog posts for a year. Starting again: Today I am going to share my thoughts on how to refine email content in running journeys on dynamics 365 customer insights. Let’s get’s started. You can refine email content in running…
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Hello Everyone, Today I am going to share my thoughts on use workflows on calendar events in Teams and Outlook. Let’s get’s started. Certainly! You can use workflows on calendar events in Microsoft Teams and Outlook to automate repetitive tasks and processes. This feature which is part of the Microsoft Power Automate platform, allows you…
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Hello Everyone, Today I am going to share my thoughts on select instead of type email addresses in Outlook and Teams. Let’s get’s started. Microsoft is introducing a new feature that allows you to select instead of type email addresses in Outlook and Teams. This feature will enable you to choose from email suggestions as…
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