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Dynamics 365 and Power Apps

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.#Microsoft delivers a unified identity investigation experience across on-premises and cloud. Secure your hybrid-cloud environments and work anywhere. Stay secure on any device and stay up to date on how. Subscribe now!

Social Asset B: Hybrid Environments

Keep your hybrid work environment protected, and your sensitive data safe with #Microsoft security. Subscribe now and contact GMR IT SOLUTIONS LIMITED to learn more.

Leveraging Tech to Improve Customer Experience: 11 Smart Techniques

CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organisations can use intelligent tech can improve their customers’ experience.

Future Generali uses Microsoft AI to Deepen Customer Engagements

Future Generali India Life Insurance is leveraging @Microsoft’s chat bot REVA, and has already seen a 91% increase in the customer satisfaction rate that won them the Microsoft and CNBC TV18 #AIForAll award for leveraging AI. Watch the video here!

Family food business spices up operations, reduces new device implementation time by 50 percent

Microsoft 365 Business suite is all the tools #GarnerFoods needs, topped off with security, in one place. See how this fourth-generation family-owned-and-operated business has spiced up operations with Microsoft solutions in the video below.

HP uses artificial intelligence to transform its customer support experience

To handle 600 million technical support contacts with an agile business process, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. This video explains what they did and how they are providing a satisfying experience for their customers.

AI Cybersecurity Training

Cybersecurity training like you’ve never seen before – Azure’s world-class security, protection and compliance through cloud services. Find out how Microsoft and Circadence teamed up to create a scalable, gamified cybersecurity training environment by leveraging the power of Microsoft Azure AI. Check it out here:

City of Houston: optimising business processes

The City of Houston is optimising business processes to drive digital transformation. Their goal is resiliency – so they can meet challenges and overcome unexpected events quickly. Microsoft solutions are key. Learn how in this video:

Security Fortify infographic

Unmatched volumes of data inform #Microsoft security solutions. Learn how you can harness decades of security experience with Microsoft #AdvancedThreatProtection.

Analytics & AI solution video

By harnessing the power of #Microsoft Analytics, you can inform and drive intelligent automation through AI and machine learning. Watch this video to gain insights on automation through AI and machine learning, how to expand the reach of your data insights, and gain increasing levels of efficiency and personalisation. Check it out!