Hello Everyone, Today I am going to share my thoughts on analysing the business impact of Copilot Studio Agents in Viva Insights. Let’s get started. Copilot Studio Agents integrated within Microsoft Viva Insights help organisations enhance employee productivity, well-being, and collaboration by providing AI-driven personalised recommendations and automated assistance. Analysing their business impact involves measuring…
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Hello Everyone, Today I am going to share my thoughts on how to collect thumbs up or down feedback and comments for your Copilot Studio Agents. Let’s get started. To collect thumbs up or down feedback and comments for your Copilot agents, you typically follow these steps (especially in platforms like Microsoft Copilot Studio): 1.…
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Hello Everyone, Today I am going to share my thoughts on getting the actionable insights to improve copilot agent performance. Let’s get started. 1. Enhanced Analytics Dashboard: The Analytics page now offers comprehensive insights into agent performance, including key metrics such as answer rate, usage, and error rates. This allows for a deeper understanding of…
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Hello Everyone, Today I am going to share my thoughts on Copilot Studio’s new feature, the quality of responses that use generative AI. Let’s get started. Microsoft’s Copilot Studio introduced a new feature on June 17, 2025, enabling administrators, makers, marketers, and analysts to automatically analyse the quality of responses generated by AI copilots. This…
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Hello Everyone, Today i am going to share my thoughts on how to use your own model when generating responses in copilot studio. Let’s get’s started. In Copilot Studio, you can enhance AI behavior and responses by integrating your own custom model instead of relying on the default GPT based assistant. This is particularly useful…
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Hello Everyone, Today I am going to share my thoughts on getting deeper insights on email engagement with heatmap analytics in Dynamics 365 Customer Insights. Let’s get’s started. This enhancement provides marketers with a visual, data driven way to understand how recipients interact with your marketing emails allowing for smarter content decisions and more effective…
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Hello Everyone, It’s been a while. I haven’t blogged. Today i am going to show how to resolve this error message while accessing Dynamics 365 Contact Centre There was an issue delivering notifications. Refreshing the browser might help resolve the issue. If this continues to exist, please have your admin contact Microsoft Support with Client…
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Hello Everyone, Today I am going to show how to hide the legacy app for admins on Power Platform Admin Center. Let’s get’s started. To hide the legacy “Dynamics 365 – custom” app for administrators in Power Apps, follow these steps: 1. Access the Power Platform Admin Center: Navigate to the Power Platform Admin Center. 2.…
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Hello Everyone, Today I am going to share my thoughts on how to act on your data efficiently with new grid features in Power Apps. Let’s get’s started. In the 2024 Release Wave 2 for Power Apps, Microsoft introduced new grid features designed to enhance data interaction and efficiency within model driven apps, Key Enhancements:…
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Hello Everyone, Today I am going to share my thoughts on selecting the columns downloaded on mobile devices on Power Apps. Let’s get’s started. In Power Apps, when using a mobile device to download data (e.g., from a gallery or table), selecting specific columns for downloaded depends on how the data is structured and exported.…
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