Hello Everyone, Today I am going to share my thoughts on analysing the business impact of Copilot Studio Agents in Viva Insights. Let’s get started. Copilot Studio Agents integrated within Microsoft Viva Insights help organisations enhance employee productivity, well-being, and collaboration by providing AI-driven personalised recommendations and automated assistance. Analysing their business impact involves measuring…
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Hello Everyone, Today I am going to share my thoughts on how to collect thumbs up or down feedback and comments for your Copilot Studio Agents. Let’s get started. To collect thumbs up or down feedback and comments for your Copilot agents, you typically follow these steps (especially in platforms like Microsoft Copilot Studio): 1.…
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Hello Everyone, Today I am going to share my thoughts on Copilot Studio’s new feature, the quality of responses that use generative AI. Let’s get started. Microsoft’s Copilot Studio introduced a new feature on June 17, 2025, enabling administrators, makers, marketers, and analysts to automatically analyse the quality of responses generated by AI copilots. This…
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Hello Everyone, Today i am going to share my thoughts on how to use your own model when generating responses in copilot studio. Let’s get’s started. In Copilot Studio, you can enhance AI behavior and responses by integrating your own custom model instead of relying on the default GPT based assistant. This is particularly useful…
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Hello Everyone, Today I am going to share my thoughts on getting deeper insights on email engagement with heatmap analytics in Dynamics 365 Customer Insights. Let’s get’s started. This enhancement provides marketers with a visual, data driven way to understand how recipients interact with your marketing emails allowing for smarter content decisions and more effective…
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Hello Everyone, It’s been a while. I haven’t blogged. Today i am going to show how to resolve this error message while accessing Dynamics 365 Contact Centre There was an issue delivering notifications. Refreshing the browser might help resolve the issue. If this continues to exist, please have your admin contact Microsoft Support with Client…
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Hello Everyone, Today I am going to share my thoughts on allowing individuals to reenter a one-time dynamic segment journey in Dynamics 365 Customer Insights. Let’s get’s started. In Dynamics 365 Customer Insights – Journeys, a one-time dynamic segment journey typically processes contacts only once. However, you can configure it to allow individuals to reenter…
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Hello Everyone, Today I am going to share my thoughts on the viewing billing and usage in the admin center microsoft copilot studio. Let’s get’s started. Sign in to the Power Platform admin center with your Microsoft 365 credentials. In the left navigation pane, select Analytics. Click on the Billing tab. Here, you can view…
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Hello Everyone, Today I am going to share my thoughts on employ authentication and parameters in plugins in Microsoft Copilot Studio. Let’s get’s started. When building plugins, employing user authentication and parameters is crucial for ensuring secure and personalized interactions. Here’s a brief overview of how you can implement these features: User Authentication: User authentication…
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Hello Everyone, Today I am going to share my thoughts on control how fast customers can enter a journey on Dynamics 365 Customer Insights. Let’s get’s started. In Dynamics 365 Customer Insights. You can now control how quickly customers enter a journeys using journey rate limiting. Here’s how it works: 1. Rate Limits: Set a…
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