Category: Dataverse

Dynamics 365 and Power Apps

Question Copilot about work order information using natural language

Hello Everyone, Today I am going to share my thoughts on How to Ask Copilot about Work Order Information using natural language. Let’s get’s started. The below image illustrates a field service technician using natural language to inquire about work order details through Copilot in the Dynamics 365 Field Service App. It captures the essence…
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[Do you know] Move Specific Configurations between environments on Dynamics 365 Customer Insights

Hello Everyone, Today I am going to share my thoughts on new feature – Move specific configurations between environments on Dynamics 365 Customer Insights. Let’s get’s started. Here is a graphical representation of a user interface for Dynamics 365 Customer Insights, illustrating the process of moving specific configurations between environments. On Dynamics 365 Customer Insights…
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{How to} Increase seller productivity with lead profile summaries in Dynamics 365 Sales

Hello Everyone, Today I am going to share my thoughts how to increase seller productivity with lead profile summaries in Dynamics 365 Sales. Let’s get’s started. Increasing seller productivity with lead profile summaries in Dynamics 365 Sales can be achieved by optimizing the CRM system to provide concise, actionable insights. Here are some ways Dynamics…
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{How to} Personalize omnichannel experiences with no code using Optimizely on Dynamics 365 Customer Insights

Hello Everyone, Today I am going to show what are the benefits of personalize omnichannel experiences with no code using Optimizely. Let’s get’s started. Personalize omnichannel experiences with no code using Optimizely on Dynamics 365 Customer Insights involves leveraging the capabilities of both platforms to deliver tailored experiences to your customers,Here’s how you can achieve…
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{How to} Add Customer Insights Data for your trial or licensed environments

Hello  Everyone, Today I am going to show how to add Customer Insights data on your trial or licensed environments. Let’s get’s started. 1. Login into Dynamics 365 Customer Insights. 2. On home page screen click on the ADD Customer Insights – Data 3. New window will  be opened and load the data into the…
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{Do you know} Interact with your data using Copilot for Customer Insights

Hello Everyone, Today I am going to show new feature which is available for Jan 2024 preview. Let’s get’s started. Copilot for Dynamics 365 Customer Insights is powered by AI to provide answers to your queries. What you do is “you will interact with your data” via Copilot as an interface between you and Customer…
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{Do you know} what is the significance of Not to exceed on Dynamics 365 Field Service

Hello Everyone, Today I am going to show how to enable NOT TO EXCEED and its use on Dynamics 365 Field Service. Let’s get’s started. What is NOT TO EXCEED and what is the use of it on Dynamics 365 Field Service? The main purpose of it is setting financial expectations with customers and vendors…
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Microsoft Dynamics 365 Field Service Break down long-duration or complex requirements

Hello Everyone, Today I am going to share new feature which Microsoft releases for Dynamics 365 Field Service Resource Scheduling so making the work items into smaller chunks. Let’s get’s started. Microsoft Dynamics 365 Field Service Resource Scheduling when working with long-duration or complex requirements, it’s often necessary to specify the patterns(sometimes called the work…
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How to schedule single resource optimization when considering new requirements on Dynamics 365 Field Service

Hello Everyone, Today I am going to show how to optimize single resource when a resource completes a work order earlier than expected timelines. Let’s get’s started. Dispatchers schedule work orders but sometimes disruptions happens due to delay in resource being ontime at the site or may finishes the work order below the set time,…
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{ How to } Fill the gaps of the resource with Multi day view on Dynamics 365 Field Service Schedule Board

Hello Everyone, Today I am going to show how to view multi day view of the particular resource so that if there are any gaps for the resource can be quickly adjust resource for any bookings in between the resource gaps. Let’s get’s started. Resource availability and utilization with an updated multiday view. On Multiday…
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