Category: Dataverse

Dynamics 365 and Power Apps

{Customer Insights} Get faster insights at scale with auto-management of segments measures

Hello Everyone, Today I am going to share my thoughts on Customer Insights get faster insights at scale with auto-management of segments, measures. Let’s get’s started. As your Dynamics 365 Customer Insights footprint grows, managing segments and measures becomes increasingly important. The sheer number of segments can impact system performance leading to longer refresh times…
Read more

{Customer Insights} Configure email messages to the right contact email address

Hello Everyone, Today I am going to share my thoughts on configuring right email address of contact ensuring email message is delivered and opened. Let’s get’s started. In Dynamics 365 Customer Insights, ensuring that your messages reach the contact email address is crucial for effective communication. Let’s dive into the details: Business Value:  Delivering messages…
Read more

{Customer Insights} Send all communications at particular time interval to reach customers with send scheduling feature

Hello Everyone, Today I am going to share my thoughts on new feature of send scheduling to reach customers at the right moment on Dynamics 365 Customer Insights. Let’s get’s started. Send scheduling in Dynamics 365 Customer Insights allows you to deliver messages to your customers at the most opportunitic times. Here are the key…
Read more

[Customer Insights] Enhance reliability of insights with advanced preview features of bot protection

Hello Everyone, Today I am going to share my thoughts on improving reliavility of insights with advanced bot protection customer insights. Let’s get’s started. Advanced bot protection in Customer Insights – Journeys is a powerful feature that enhances the reliability of your insights and safeguards your business processes. Let’s delve into the details: 1. Enhanced…
Read more

{Customer Insights} Refer to copies of emails on the timeline easily

Hello Everyone, Today I am going to share my thoughts on how we can share copies of emails on the timeline easily on Customer Insights new feature. Let’s get’s started. In Dynamics 365 Customer Insights, you can now easily reference copies of sent emails in the interaction timelines. This feature allows you to gain deeper…
Read more

Dynamics 365 Customer Insights Seamlessly onboard customer data from your Delta Lake with no data integration

Hello Everyone, Today I am going to share my thoughts on preview feature related to the onboard customer data from your delta lake with no data integration on Dynamics 365 Customer Insights. Let’s get’s started. Let’s explore how you can seamlessly  onboard customer data from your Delta Lake to Customer Insights without the need for…
Read more

{Do you know} Dynamics 365 Customer Insights Increase control and flexibility when attaching to data in Microsoft Dataverse

Hello Everyone, Today I am going to share my thoughts on preview feature  Dynamics 365 Customer Insights Increase control and flexibility when attaching to data in Microsoft Dataverse. Let’s get’s started. Certainly! Let’s explore how you can enhance your data management in Microsoft Dataverse within Dynamics 365 Customer Insights. Improved Dataverse Connector for Customer Insights…
Read more

{How to} Migrate to Dynamics 365 Customer Voice instead of Survey Monkey

Hello Everyone, Today I am going to share my thoughts on how to migrate Survey Monkey to Dynamics 365 Customer Voice. Let’s get’s started. Migrating from Survey Monkey to Dynamics 365 Customer Voice involves several steps, focusing on planning, data migration and learning the new platform to leverage its capabilities effectively. Dynamics 365 Customer Voice…
Read more

Engagement Optimization and increase conversion rates with email A/B testing

Hello Everyone, Today I am going to share my thoughts on Dynamics 365 Customer Insights A/B testing to improve conversion rate and increase optimize engagement. Let’s get’s started. Certainly! Let’s dive into how you can optimize engagement and boost conversion rates using email A/B testing in Dynamics 365 customer insights. 1. What is Email A/B…
Read more

{How to} Double Opt in to improve engagement and compliance in Dynamics 365 Customer Insights

Hello Everyone, Today I am going to share my thoughts on Improve engagement and compliance with double opt in Dynamics 365 Customer Insights. Let’s get’s started. Double Opt-in is a valuable too for email marketing within Dynamics 365 Customer Insights. Let’s dive into the details. 1. Business Value; Double opt-in ensures a high-quality, engaged subcribers…
Read more