Category: Dynamics 365 Customer Insights

Dynamics 365 and Power Apps

Send alphanumeric SMS senders from Dynamics 365 Marketing

Hello Everyone, Today I am going to share how to send alphanumeric SMS senders to increase engagement. Let’s get’s started. Now you can send alphanumeric senders, you can now send one way text messages to your customers using a custom string of letters or numbers, making it easier for customers to recognize that messages are…
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{How to} Turn on Features on Dynamics 365 Customer Insights

Hello Everyone, Today i am going to show how to turn on new features and existing features on Dynamics 365 Customer Insights. Let’s get’s started. Login into Dynamics 365 Customer Insights. Change to Settings on the bottom left hand cornor. Then click on Version and you will see turn on features, click on it. Then…
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Real Time Marketing in Dynamics 365 Customer Insights

Hello Everyone,  Today i am going to share the benefits of Real Time Marketing (RTM) in Dynamics 365 Customer Insights Marketing. Let’s get’s started. Do you know Microsoft has introduced RTM to replace Outbound Marketing going farward. First let’s see Outbound Marketing (OBM) Outbound marketing is used for segment based journeys, where you can communicate…
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{How to} turn off Try new look Oct wave 2 release feature on Dynamics 365

Hello Everyone, Today I am going to show how to turn off “Try New Look” feature which is upgraded with OCTOBER WAVE 2 RELEASE 2023. Let’s get’s started As we know today 14/10/2023 OCT Wave 2 Released on Saas Applications – Dynamics 365 CE Environments. One of the feature is try new look which will…
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Dynamics 365 Customer Insights integration with website affects marketing features

Hello Everyone, Today i am going to share what are affects when integration with website on Dynamics 365 Customer Insights. Let’s get’s started. Dynamics 365 Customer Insights – Journeys provides several features that enables contacts to interacts directly with the system. Features are as follows: Landing pages: provides forms that contacts can use to register for…
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