Category: Dynamics 365 Customer Service

Dynamics 365 and Power Apps

{New} New and refreshed controls in building canvas apps

Hello Everyone, Today i am going to show new feature that you can build canvas apps by using new and refreshed controls. Let’s get’s started. As you know Power Apps has alot of controls to build canvas apps and aligning to the latest Microsoft Fluent Design System. This provides makers with beautiful controls and experiences…
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{How to} Synchronize settings on mobile device for model driven apps

Hello Everyone, Today I am going to show how to sync settings on mobile device for model driven apps. Let’s get’s started. New feature which allows mobile users to sync the device status  with new settings. These setting applies to model driven apps, let users control the automatic sync intervals and connection type. Two new…
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Configure model driven app for offline use Dynamics 365

Hello Everyone, Today I am going to show how to configure model driven app for offline use. Let’s get’s started. Open the Model Driven App. Edit the app and the click on settings Enable can be used offline(refer to above screenshot) Then you should be able to use Model Driven App offline. That’s it for…
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{Do you know} Define formula columns using natural language in Dataverse

Hello Everyone, Today i am going to show to create a formula column using natural language in Dataverse. Let’s get’s started. Login into maker portal www.make.powerapps.com Go to tables and select the table where you want to create the column. Go to the Columns area and then select the New Column. Then enter  Display name…
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{Do you know} how the audit log displays when a user access Dynamics 365 through Mobile App

Hello Everyone, Today I am going to share how the audit log will be displayed when a user access the Dynamics 365 through mobile app. Let’s get’s started. Normally  Dynamics 365 CE Mobile App users get access through: 1. Login into Dynamics 365 CE 2. Go to Security 3. Security role 4. Business Management tab…
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{Do you know} how to check the deployment schedule for Dynamics 365 Environment Updates

Hello Everyone, Today I am going to show how to check the deployment schedule of the software updates for your Dynamics 365 Environments. Let’s get’s started. Login into Power Platform Admin Center. Open the environment and look for the Updates section where you can see the Deployment Schedule. Normally a release cycle, all  environments  are…
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{How to} turn off Try new look Oct wave 2 release feature on Dynamics 365

Hello Everyone, Today I am going to show how to turn off “Try New Look” feature which is upgraded with OCTOBER WAVE 2 RELEASE 2023. Let’s get’s started As we know today 14/10/2023 OCT Wave 2 Released on Saas Applications – Dynamics 365 CE Environments. One of the feature is try new look which will…
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Release Plans for Dynamics 365, Power Platform, Microsoft Cloud of Industry

Hello Everyone, Today I am going to share microsoft all release plans i.e Dynamics 365, Power Platform, Microsoft Cloud of Industry. Let’s get’s started. Do you want to see all the release plans for wave1 and wave2  then click here You can also see Archived release, and Release Planner too. That’s it for today. I hope…
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{How to } Update Dynamics 365 URL from Power Platform Admin Center

Hello Everyone, Today I am going to show how to update the Dynamics 365 URL from Power Platform Admin Center. Let’s get’s started. Suppose you have created an environment and you would like to change the URL of the environment then how do you do that from Power Platform Admin Center. Login into Power Platform…
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{How to} turn on unified routing in Dynamics 365 Customer Service

Hello Everyone, Today i am going to show how to enable unified routing in Dynamics 365 Customer Service. Let’s get’s started. Login into Dynamics 365 and choose the Customer Service Admin Center App. Turn on the Unified Routing  =  ON For more information about the benifits and prequisites click Here That’s it for today. I hope…
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