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Dynamics 365 and Power Apps

{How to} Turn on release feature to monthly channel for Power Platform environments

Hello Everyone, Today I am going to show how to turn on the monthly channel(preview feature) for model driven app. Let’s get’s started. Login into www.make.powerapps.com Click on the Apps and Open the Dynamics 365 Customer Service Hub and then settings. So model  driven apps running in Power Platform environments with the app release channel value…
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{How to} Increase seller productivity with lead profile summaries in Dynamics 365 Sales

Hello Everyone, Today I am going to share my thoughts how to increase seller productivity with lead profile summaries in Dynamics 365 Sales. Let’s get’s started. Increasing seller productivity with lead profile summaries in Dynamics 365 Sales can be achieved by optimizing the CRM system to provide concise, actionable insights. Here are some ways Dynamics…
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How to schedule single resource optimization when considering new requirements on Dynamics 365 Field Service

Hello Everyone, Today I am going to show how to optimize single resource when a resource completes a work order earlier than expected timelines. Let’s get’s started. Dispatchers schedule work orders but sometimes disruptions happens due to delay in resource being ontime at the site or may finishes the work order below the set time,…
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Send alphanumeric SMS senders from Dynamics 365 Marketing

Hello Everyone, Today I am going to share how to send alphanumeric SMS senders to increase engagement. Let’s get’s started. Now you can send alphanumeric senders, you can now send one way text messages to your customers using a custom string of letters or numbers, making it easier for customers to recognize that messages are…
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Release Plans for Dynamics 365, Power Platform, Microsoft Cloud of Industry

Hello Everyone, Today I am going to share microsoft all release plans i.e Dynamics 365, Power Platform, Microsoft Cloud of Industry. Let’s get’s started. Do you want to see all the release plans for wave1 and wave2  then click here You can also see Archived release, and Release Planner too. That’s it for today. I hope…
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{How to} enable case forecasting(Preview) in Dynamics 365 Customer Service

Hello Everyone, Today I am going to share how to enable case forecasting in Dynamics 365 Customer Service. Let’s get’s started. Login into Dynamics 365 and choose Customer Service admin center App. Case forecasting(preview) Manage configuration for case forecasting. At least 2 weeks of historical case records are required to generate a forecast. Enable case forecasting…
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