Tag: #customerinsights

Dynamics 365 and Power Apps

{How to} Create Journeys by using Copilot to describe them in Dynamics 365 Customer Insights

Hello Everyone, Today I am going to share my thoughts on create a journey by using Copilot to describe them in Dynamics 365 Customer Insights. Let’s get’s started. Creating Journeys using Copilot in Dynamics 365 Customer Insights – Journeys simplifies the process by leveraging AI to generate journey description and structure them efficiently. Here’s how…
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{Do you know} Generate leads that link to an existing contact in Dynamics 365 Customer Insights

Hello Everyone, Today I am going to share my thoughts on generating leads that is linked with an existing contact in Dynamics 365 Customer Insights. Let’s get’s started. In Dynamics 365 Customer Insights – Journeys, businesses can generate leads while ensuring they are linked to an existing contact, preventing duplicate records and maintaining a unified…
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{How to}Maximize event capactiy with waitlist registrations in Dynamics 365 Customer Insights

Hello Everyone, Today I am going to share my thoughts on maximizing the event capacity with waitlist registration in Dynamics 365 Customer Insights. Let’s get’s started. The Waitlist Registration  feature in Dynamics 365 Customer Insights  – Journeys helps organizations manage event capacity efficiently by allowing attendees to join a waitlist when an event reaches full…
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{Do you know} Create event portals with event and registration details using Power Pages in Dynamics 365 Customer Insights

Hello Everyone, Today I am going to share my thoughts on creating the event portals with event and registration details using Power Pages in Dynamics 365 Customer Insights. Let’s get’s started. With Power Pages in Dynamics 365 Customer Insights  – Journeys, organizations can create custom event portals to manage event information, session details, speaker profiles…
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{Do you know} Create an event portal on your own website in Dynamics 365 Customer Insights

Hello Everyone, Today I am going to share my thoughts on creating an event portal on your own website in Dynamics 365 Customer Insights. Let’s get’s started. Creating an event portal on your website using Dynamics 365 Customer Insights – Journeys allows you to effectively manage and promote events, providing attendees with seamless access to…
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{Do you know} Boost participation simplify planning with session based registrations in dynamics 365 customer insights

Hello Everyone, Today I am going to share my thoughts on boosting participation simplify planning with session based registrations in dynamics 365 customer insights. Let’s get’s started. The boost participation & simplify planning with session-based registrations feature in Dynamics 365 Customer Insights – Journeys enables event organizers to offer attendees the flexibility to select sessions…
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{Do you know} Controlling how fast customers can enter a journeys in dynamics 365 customer insights

Hello Everyone, Today i am going to share my thoughts on controlling how fast customers can enter a journeys in dynamics 365 customer insights. Let’s get’s started. In Dynamics 365 Customer Insights – Journeys, a journey rate limiting feature has been introduced to help marketers to help marketers control the flow of customer entering a…
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{How to} Understand customer inflows and exits at every journey step in Microsoft Dynamics 365 Customer Insights

Hello Everyone, Today I am going to share my thoughts on Microsoft Dynamics 365 Customer Insights customer inflows and exits at every journey step. Let’s get’s started. Microsoft Dynamics 365 Customer Insights – Journeys helps organizations track how customers progress or drop off at different stages of their engagement. Here’s how you can analyze and…
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{How to} become MCT Microsoft Certified Trainer on Microsoft Dynamics 365 Customer Engagement step by step instructions

Hello Everyone, Today i am going to share guidelines on becoming Microsoft Certified Trainer on Microsoft Dynamics 365 Customer Engagement or Power Platform. Let’s get’s started. Step 1: Earn a Qualifying Certification. To qualify as an MCT, you must first hold at least one Microsoft Certification related to Dynamics 365 Customer Engagement. The most relevant…
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{Customer Insights} Use Microsoft Onelake as a data source

Hello Everyone, Today I am going to share my thoughts on preview feature using Microsoft Onelake as a data source. Let’s get’s started. In Dynamics 365 Customer Insights, you can leverage Microsoft OneLake as a powerful data source. Let’s dive into the details: 1. Business  Value of OneLake: Customer Insights helps generate insights from all…
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