Tag: {Do you know} Omnichannel allows multiple browsers and split screen for customer service agents

Dynamics 365 and Power Apps

{Do you know} Omnichannel allows multiple browsers and split screen for customer service agents

Hello Everyone, Today I am going to share my thoughts on support for multiple browsers and split screen for customer service agent on Dynamics 365 Omnichannel. Let’s get’s started. Normally customer service agents can answers call one browser, if more than one browser is opened you will get an notification on the top of the…
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