Tag: {Do you know} Omnichannel Improve prouctivity by converting voicemail to case

Dynamics 365 and Power Apps

{Do you know} Omnichannel Improve prouctivity by converting voicemail to case

Hello Everyone, Today I am going to share my thoughts on the new feature Omnichannel improves productivity by converting voicemail to case. Let’s get’s started. Certainly! In Dynamics 365 Omnichannel, you can enhance productivity by converting voicemails to cases. This feature allows agents to efficiently handle customer issues relayed through voice messages . Here’s how…
Read more