Hello Everyone, Today I am going to share my thoughts on allowing individuals to reenter a one-time dynamic segment journey in Dynamics 365 Customer Insights. Let’s get’s started. In Dynamics 365 Customer Insights – Journeys, a one-time dynamic segment journey typically processes contacts only once. However, you can configure it to allow individuals to reenter…
Read more
Hello Everyone, Today I am going to share my thoughts on generating leads that is linked with an existing contact in Dynamics 365 Customer Insights. Let’s get’s started. In Dynamics 365 Customer Insights – Journeys, businesses can generate leads while ensuring they are linked to an existing contact, preventing duplicate records and maintaining a unified…
Read more
Hello Everyone, Today I am going to share my thoughts on setting up and execute pre and post event communications in Dynamics 365 Customer Insights. Let’s get’s started. Dynamics 365 Customer Insights – Journeys allows businesses to automate event communications before and after an event to maximize engagement and improve attendee experience. This process is…
Read more
Hello Everyone, Today I am going to share my thoughts on creating an event portal on your own website in Dynamics 365 Customer Insights. Let’s get’s started. Creating an event portal on your website using Dynamics 365 Customer Insights – Journeys allows you to effectively manage and promote events, providing attendees with seamless access to…
Read more
Hello Everyone, Today I am going to share my thoughts on the accelerate journey creation using journey templates on Dynamics 365 Customer Insights. Let’s get’s started. In Dynamics 365 Customer Insights – Journeys, you can use journey templates to streamline and accelerate the creation of customer journeys for common use cases like lead nurturing, onboarding,…
Read more
Hello Everyone, Today I am going to share my thoughts on boosting participation simplify planning with session based registrations in dynamics 365 customer insights. Let’s get’s started. The boost participation & simplify planning with session-based registrations feature in Dynamics 365 Customer Insights – Journeys enables event organizers to offer attendees the flexibility to select sessions…
Read more
Hello Everyone, Today I am going to share my thoughts on Microsoft Dynamics 365 Customer Insights customer inflows and exits at every journey step. Let’s get’s started. Microsoft Dynamics 365 Customer Insights – Journeys helps organizations track how customers progress or drop off at different stages of their engagement. Here’s how you can analyze and…
Read more
Hello Everyone, Today i am going to share guidelines on becoming Microsoft Certified Trainer on Microsoft Dynamics 365 Customer Engagement or Power Platform. Let’s get’s started. Step 1: Earn a Qualifying Certification. To qualify as an MCT, you must first hold at least one Microsoft Certification related to Dynamics 365 Customer Engagement. The most relevant…
Read more
Hello Everyone, I hope everyone is well. I took a month break after continous 365 days blog posts for a year. Starting again: Today I am going to share my thoughts on how to refine email content in running journeys on dynamics 365 customer insights. Let’s get’s started. You can refine email content in running…
Read more
Hello Everyone, Today I am going to share my thoughts on use workflows on calendar events in Teams and Outlook. Let’s get’s started. Certainly! You can use workflows on calendar events in Microsoft Teams and Outlook to automate repetitive tasks and processes. This feature which is part of the Microsoft Power Automate platform, allows you…
Read more
Recent Comments