Blog

Hellp Everyone, Today I am going to share my thoughts on Customer Insights on elevating custoner experiences in real time. Let’s elevate customer experiences in real time within the context of Dynamics 365 Customer Insights: Normally customer engages with your website, navigate through the pages, added a product or servicemto the cart and checking the…
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Hello Everyone, Today I am going to share my thoughts on reaching customers quickly with 10x increased throughput. Let’s get’s started. In an increasingly digital and interconnected world, businesses recognize that capturing customers attention during critical moments is key to success. To achieve this, delivering timely and tailored experiences is essential. With the latest release,…
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Hello Everyone, Today I am going to share my thoughts on collect extra customer information without creating custom attributes. Let’s get’s started. In Dynamics 365 Customer Insights, you can now easily gather additional information about your customers without creating new custom attributes. Here’s how: 1. Custom Form Fields: Within the form editor, you can create…
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Hello Everyone, Today I am going to share my thoughts on how to prevent duplicate emails to contacts that share an email address on Dynamics 365 Customer Insights. Let’s get’s started. Certainly! Email deduplication is a valuable feature that ensures efficient email management and maintains strong customer relationship. Here’s how it works. 1. Why Email…
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Hello Everyone, Today I am going to share my thoughts on split your audiences into groups to deliver unique customer experiences on Dynamics 365 Customer Insights. Let’s get’s started. Certainly! When you want customers to have different experiences within a single journey, you need to divide them into groups. While this is already possible using…
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Hello Everyone, Today I am going to share my thoughts on new preview feature using Copilot take campaigns from concept to launch. Let’s get’s started. Copilot in Customer Insights revolutionizes your workflow, enhancing productivity as you take campaigns from concept to launch. Here’s how it works: 1. Describe your Goals: Begin by providing a creative…
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Hello Everyone, Today I am going to share my thoughts on customer insights accelerate time to insights with data in Delta Lake format. Let’s get’s started. Let delve unto how Delta Lake format can accelerate time to insights with data in various contexts: 1. Dynamics 365 Customer Insights: Business Value: Your customer data is constantly…
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Hello Everyone, Today I am going to share my thoughts on Improving engagement and compliance with double opt-in. Let’s get’s started. Double opt-in is a powerful strategy for enhancing both engagement and compliance in your email marketing efforts. Let’s delve into the details: 1. Why Double Opt-in Matters: Higher Engagement: When subscribers actively confirm their…
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Hello Everyone, Today I am going to share my thoughts on Customer Insights get faster insights at scale with auto-management of segments, measures. Let’s get’s started. As your Dynamics 365 Customer Insights footprint grows, managing segments and measures becomes increasingly important. The sheer number of segments can impact system performance leading to longer refresh times…
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Hello Everyone, Today I am going to share my thoughts on easily manage customer consent from contact and lead forms. Let’s get’s started. The enhanced contact and lead forms in Dynamics 365 Customer Insights empower you to swiftly view and update a customer’s consent. This streamlined approach helps you to effortlessly manage the types of…
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