Hello Everyone, Today I am going to show how to restrict the users from deleting the Address records in Dynamics 365 Apps. Let’s get’s started. There will be situations where users can bulk delete the records from UI, in order to restrict the users from deleting the Address records, we can turn OFF the Deletion…
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Hello Everyone, Today I am going to share my thoughts on create multiple cases from email sent to multple mailboxes in Dynamics 365 Omnichannel. Let’s get’s started. Normally when an email is received to a dedicated mailbox then with the help of routing rules we can create case on Dynamics 365 Customer Service. So creating…
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Hello Everyone, Today I am going to share my thoughts use of skills to find the right agents for a consult on Dynamics 365 Omnichannel. Certainly! When it comes to finding the right agents for consultations related to Dynamics 365 Omnichannel, there are a few key considerations: 1. Skill-Based Search for Agents: In the context…
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Hello Everyone, Today I am gonna quickly show how to see the Apps that are not used for a while, Login into PPAC Click on Advisor That’s it for today. I hope this helps. Malla Reddy Gurram(@UK365GUY) #365blogpostsin365days
Hello Everyone, Today I am going to share my thoughts on the preview feature on significance of using generative AI insights and other analytics enhancements to improve your copilots. Let’s get’s started. With the use of the generative AI insights you can immediately begin to improve the effectiveness of your chat by leveraging enhanced analytics…
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Hello Everyone, Today I am going to share my thoughts on the use of copilot easily in canvas app. Let’s get’s started. Copilot functionality is turned on, by default in canvas app that connect to Dataverse data. So no special configuration is needed to use copilot. It is available when a user asks a question…
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Hello Everyone, Today I am going to share my thoughts on the deploy copilots to WhatsApp, Azure Communication Services Chat and SMS channels. Let’s get’s started. Microsoft Copilot Studio allows creators to connect with their consumer and enterprise audiences across various channels. In collaboration with Azure Communication Services, Copilot Studio is introducing support for the…
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Hello Everyone, Today I am going to share my thoughts on how to create work orders in Teams using AI on Dynamics 365 Field Service(preview). Let’s get’s started. Creating work orders in Teams using AI on Dynamics 365 Field Service is a feature that allows frontline workers to create, view and manage work orders within…
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Hello Everyone, Today I am going to share my thoughts on how to increase control when attaching to data in dataverse. Let’s get’s started. Certainly! The Microsoft Dataverse connector has undergone significant improvements, granting you more control and flexibility when importing data into customer insights -data. Here are the key enhancements. 1. Performance Improvements: You…
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Hello Everyone, Today I am going to show how to enable advanced mobile offline settings for model driven apps. Let’s get’s started. Advanced Mobile offline settings for model driven apps? When there is a mismatch of data between client and server, conflict errors occurs. By default, changes that are made by a user in offline…
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