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Dynamics 365 and Power Apps

{How to} get the work order recap using AI in Dynamics 365 Field Service

Hello Everyone, Today I am going to share how to get full recap of the work order in Dynamics 365 Field Service. Let’s get’s started. Normally the service managers want to know the feedback and what have been completed in the work order fulfillment, how do they get that information? it has to be manual…
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{Do you know} Create work orders in Outook using AI Dynamics 365 Field Service

x Hello Everyone, Today I am going to share new feature in Dynamics 365 Field Service, you can schedule work order from Outlook instead of Scheduled Board. Let’s get’s started. Normally work orders can be scheduled from Scheduled Board on Dynamics 365 Field Service and it is lengthy process to schedule a work order. Now…
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How to Create lookup entries for work order fields on Dynamics 365 Foeld service Outlook Add-in

Hello Everyone, Today i am going to share new feature which to create lookup entries for work order on Dynamics 365 Field Service  Outlook Add-in. Let’s see this in action. Creating new entries is necessary when frontline workers dont have enough data in their Field Service system of record. The ability to create new entries…
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Get Microsoft Dynamics 365 Field Service scheduling recommendations in the Outlook add-in

Hello Everyone, Today I am going to share new feature which allows Dynamics 365 Field Service Scheduling recommendations in the Microsoft 365 Outlook Add-in. Let’s get’s started. So Finding and scheduling the right frontline worker can be a lengthy mutli-step process. An assistant recommends wokers and time slots for the job, saving dispatchers time needed…
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Power Automate Flow to Send Emails from azure service bus queue to users

Hello Everyone, Today I am going to show how to create Power Automate Flow to send emails from Azure Service Bus Queue to users. Let’s get’s started. Create a Cloud Flow. Connection reference Service Bus Flow_AzureServiceBus Look for emails from queue  and select it. Then select queue from dropdown and Queue Type = Main. Choose…
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{Do you know} how to check the deployment schedule for Dynamics 365 Environment Updates

Hello Everyone, Today I am going to show how to check the deployment schedule of the software updates for your Dynamics 365 Environments. Let’s get’s started. Login into Power Platform Admin Center. Open the environment and look for the Updates section where you can see the Deployment Schedule. Normally a release cycle, all  environments  are…
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Microsoft AI Ignite 2023

Hello Everyone, Today I am going to share Microsoft AI event which is Microsoft Ignite AI. Let’s get’s started. If you are following Microsoft Events then this event is known to you already, but for my blog reader information. Today is Microsoft AI Ignite 2023. Tune in into Microsoft AI Ignite 2023: https://news.microsoft.com/ignite-2023/ Learn all about…
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{Do you know } new work order form version on Dynamics 365 Field Service

Hello Everyone, Today I am going to show new  version  of work order form. Let’s get’s started. Login into Dynamics 365 Field Service. Click on the Work order and then change the work order form to Work Order(new) The look and feel, also the columns appears new. That’s it for today. I hope this helps…
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How to capture azure service bus queue and send email from Dynamics 365 Marketing

Hello Everyone, Today I am going to share my thoughts on how to capture azure service bus queue and send email from Dynamics 365 Marketing. Let’s get’s started. Suppose there is a requirement to send emails from Dynamics 365 Marketing by capturing queues from Azure Service Bus Queue. Where would queues coming from ? They…
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Build new segments using Copilot in Dynamics 365 Customer Insights

Hello Everyone, Today I am going to show how to build new segment using Query Assist in Dynamics 365 Customer Insights. Let’s get’s started. When you start creating a new segment, you need to define three things: 1.Name of the segment: All contacts who opted in. 2.Select a target audience: Contacts, Lead 3.Query assist: Can…
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