Hello Everyone, Today I am going to share some points related to the Anywhere365 Integration with Dynamics 365 Customer Service and Microsoft Teams. Let’s get’s started. Anywhere365 WebAgent: Is a powerful tool for contact center agents and knowledge workers. 1. What is Anywhere365 WebAgent? Anywhere365 WebAgent is a modern agent workplace designed to enhance collaboration,…
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Hello Everyone, Today I am going to show how to grant access to your Microsoft Teams tenant. Let’s get’s started. Login into Microsoft Teams Admin Center. Click on the users Guest Access = ON Then save the changes. Note: In order to make this change you need to be global administrator or Microsoft 365 Administrator.…
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Hello Everyone, Today I am going to show new feature benefits that schedulers and dispatchers get recommendations to choose technicians or workers to schedule work orders based on their availability, skills, or expertise. Let’s get’s started. Dispatchers will recieve recommendations on Teams – Scheduling assistant recommends workers and time slots for the jobs. Scheduling assistant…
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Hello Everyone, Today I am going to share my thoughts on preview feature Prompt Builder to create GPT prompts. Let’s get’s started. The Prompt Builder for creating GPT (Generative Pre-trained Transformer) prompts is a specialized tool designed to assist users in crafting effective and precise prompts for AI models like ChatGPT. This builder guides users…
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Hello Everyone, Today I am going to share my thoughts on sending the significance of sending proactive messages in Microsoft Teams. Let’s get’s started. Sending proactive messages in Microsoft Teams involves automating communications to initiate interactions without a user’s immediate prompt, enhancing engagement and efficiency. To do this, you can use Microsoft Power Automate or…
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Hello Everyone, Today I am going to show how to enable your environment data and objects on to the M365 Copilot. Let’s get’s started. Login into Power Platform Admin Center. Settings > Features > M365 Copilot – TURN ON. Then you are able to share dataverse data on M365 related apps. That’s it for today.…
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Hello Everyone, Today I am going to share my thoughts on collaborate with sales teams using AI-powered planner tasks. Let’s get’s started. Normally Sales teams are known for their collaborative nature, relying heavily on apps like Microsoft Teams and Dynamics 365 Sales to work together efficiently. Microsoft releasing new feature which allows progress of tasks…
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Hello Everyone, Today i am going to share my thoughts on pipeline, we can do more with it. Let’s get’s started. Pipeline in Power Platform typically refer to data integration pipeline created using Power Automate or Power Apps. These pipelines allow you to automate workflows and integrate data across various Microsoft and third party applications.…
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Hello Everyone, In my previous post i have shown how to do update of Dynamics 365 Apps. Today i am going to show how to find out your Dynamics 365 Apps have updates available ? Login into www.admin,powerplatform.microsoft.com Choose the Environment and click on Dynamics 365 Apps and look for Dynamics 365 for Field Service as…
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Hello Everyone, Today i am going to show how to raise a support ticket from Power Platform Admin Center. Let’s get’s started. Login into www.admin.powerplatform.microsoft.com Expand the Resources and click on the Help + Support. Then create a new support ticket so for that click on + “Get Help + Support” Then a new side window will…
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