Hello Everyone, Today I am going to share my thoughts on the filter Copilot content based on the table attributes. Let’s get’s started. Filter content automatically based on attributes from entities such as customer profile so that agents don’t select the filters that need to be applied. 1. Filters are automatically applied based on a…
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Hello Everyone, Today I am going to share my thoughts on the preview feature on significance of using generative AI insights and other analytics enhancements to improve your copilots. Let’s get’s started. With the use of the generative AI insights you can immediately begin to improve the effectiveness of your chat by leveraging enhanced analytics…
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Hello Everyone, Today I am going to share my thoughts on the use of copilot easily in canvas app. Let’s get’s started. Copilot functionality is turned on, by default in canvas app that connect to Dataverse data. So no special configuration is needed to use copilot. It is available when a user asks a question…
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Hello Everyone, Today I am going to share my thoughts on the deploy copilots to WhatsApp, Azure Communication Services Chat and SMS channels. Let’s get’s started. Microsoft Copilot Studio allows creators to connect with their consumer and enterprise audiences across various channels. In collaboration with Azure Communication Services, Copilot Studio is introducing support for the…
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Hello Everyone, Today I am going to share my thoughts on how to create work orders in Teams using AI on Dynamics 365 Field Service(preview). Let’s get’s started. Creating work orders in Teams using AI on Dynamics 365 Field Service is a feature that allows frontline workers to create, view and manage work orders within…
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Hello Everyone, Today I am going to share my thoughts on how to increase control when attaching to data in dataverse. Let’s get’s started. Certainly! The Microsoft Dataverse connector has undergone significant improvements, granting you more control and flexibility when importing data into customer insights -data. Here are the key enhancements. 1. Performance Improvements: You…
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Hello Everyone, Today i am going to share my thoughts on the advanced bot protection for integrity of data on customer insights. Let’s get’s started. Advanced bot protection is a crucial aspect of ensuring the integrity of data and operational efficiency. Let’s delve into how it enhances reliability and safeguard your business processes. 1. Enhanced…
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Hello Everyone, Today I am going to show how to enable chatbot on Power Pages. Let’s get’s started. Once you provision your Power Pages Website, click on the SET UP on the left hand side of the screen. Integrations: Chatbot (Preview) enable the Create and test chatbot and Publish chatbot on site ON, THEN Click…
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Hello Everyone, Today I am going to share my thoughts on new preview feature using Copilot take campaigns from concept to launch. Let’s get’s started. Copilot in Customer Insights revolutionizes your workflow, enhancing productivity as you take campaigns from concept to launch. Here’s how it works: 1. Describe your Goals: Begin by providing a creative…
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Hello Everyone, Today I am going to share my thoughts on customer insights accelerate time to insights with data in Delta Lake format. Let’s get’s started. Let delve unto how Delta Lake format can accelerate time to insights with data in various contexts: 1. Dynamics 365 Customer Insights: Business Value: Your customer data is constantly…
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