Category: Copilot

Dynamics 365 and Power Apps

{Do you know} Business impact of Copilot Studio Agents in Viva Insights

Hello Everyone, Today I am going to share my thoughts on analysing the business impact of Copilot Studio Agents in Viva Insights. Let’s get started. Copilot Studio Agents integrated within Microsoft Viva Insights help organisations enhance employee productivity, well-being, and collaboration by providing AI-driven personalised recommendations and automated assistance. Analysing their business impact involves measuring…
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{How to} Collect thumbs up or down feedback and comments for your Copilot agents.

Hello Everyone, Today I am going to share my thoughts on how to collect thumbs up or down feedback and comments for your Copilot Studio Agents. Let’s get started. To collect thumbs up or down feedback and comments for your Copilot agents, you typically follow these steps (especially in platforms like Microsoft Copilot Studio): 1.…
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{Do you know} Analyze quality of responses that use generative AI in Copilot Studio

Hello Everyone, Today I am going to share my thoughts on Copilot Studio’s new feature, the quality of responses that use generative AI. Let’s get started. Microsoft’s Copilot Studio introduced a new feature on June 17, 2025, enabling administrators, makers, marketers, and analysts to automatically analyse the quality of responses generated by AI copilots. This…
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{How to} Use your own model when generating responses in copilot studio.

Hello Everyone, Today i am going to share my thoughts on how to use your own model when generating responses in copilot studio. Let’s get’s started. In Copilot Studio, you can enhance AI behavior and responses by integrating your own custom model instead of relying on the default GPT based assistant. This is particularly useful…
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{Do you know} Allow individuals to reenter a one-time dynamic segment journey in Dynamics 365 Customer Insights

Hello Everyone, Today I am going to share my thoughts on allowing individuals to reenter a one-time dynamic segment journey in Dynamics 365 Customer Insights. Let’s get’s started. In Dynamics 365 Customer Insights – Journeys, a one-time dynamic segment journey typically processes contacts only once. However, you can configure it to allow individuals to reenter…
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{Do you know} Employ user authentication and parameters in plugins in Microsoft Copilot Studio

Hello Everyone, Today I am going to share my thoughts on employ authentication and parameters in plugins in Microsoft Copilot Studio. Let’s get’s started. When building plugins, employing user authentication and parameters is crucial for ensuring secure and personalized interactions. Here’s a brief overview of how you can implement these features: User Authentication:  User authentication…
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{Do you know} Sign in to Partner applications from Copilot for Sales easily

Hello Everyone, Today I am going to share my thoughts on sign in to partner applications from Copilot for Sales easily. Let’s get’s started. Certainly! With the April 2024 update, signing in to third party partner integrations has become simpler in Copilot for Sales. Sellers can now allow quickly and easily log in from within…
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{Do you know} Use Microsoft Copilot Studio to extend Copilot for Sales

Hello Everyone, Today I am going to share my thoughts on use of Microsoft Copilot Studio to extend Copilot for Sales. Let’s get’s started. To extend Copilot for Sales with Partner Applications, you can leverage Microsoft Copilot Studio. This powerful tool allows you to create custom connector plugins that integrate data and insights from your…
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{Do you know} Use Copilot Studio to enable partner application Integrations

Hello Everyone, Today I am going to share my thoughts on use of the Copilot Studio to enable partner application integrations. Let’s get’s started. To enable partner application integrations in Copilot for Sales, you can use Microsoft Copilot Studio. This feature allows you to connect Copilot to other data sources, Including pre-built or custom plugins…
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{How to} Option sets for field mapping in integrated search in Dynamics 365 Customer Service

Hello Everyone, Today i am going to share my thoughts on the new feature of option sets for field mapping in integrated search in Dynamics 365 Customer Service. Let’s get’s started. Let me provide you with some information about option sets for field mapping in integrated search within Dynamics 365 Customer Service. As part of…
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