Hello Everyone, Today I am going to share my thoughts on employ authentication and parameters in plugins in Microsoft Copilot Studio. Let’s get’s started. When building plugins, employing user authentication and parameters is crucial for ensuring secure and personalized interactions. Here’s a brief overview of how you can implement these features: User Authentication: User authentication…
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Hello Everyone, Today I am going to share my thoughts on sign in to partner applications from Copilot for Sales easily. Let’s get’s started. Certainly! With the April 2024 update, signing in to third party partner integrations has become simpler in Copilot for Sales. Sellers can now allow quickly and easily log in from within…
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Hello Everyone, Today I am going to share my thoughts on use of Microsoft Copilot Studio to extend Copilot for Sales. Let’s get’s started. To extend Copilot for Sales with Partner Applications, you can leverage Microsoft Copilot Studio. This powerful tool allows you to create custom connector plugins that integrate data and insights from your…
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Hello Everyone, Today I am going to share my thoughts on use of the Copilot Studio to enable partner application integrations. Let’s get’s started. To enable partner application integrations in Copilot for Sales, you can use Microsoft Copilot Studio. This feature allows you to connect Copilot to other data sources, Including pre-built or custom plugins…
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Hello Everyone, Today i am going to share my thoughts on the new feature of option sets for field mapping in integrated search in Dynamics 365 Customer Service. Let’s get’s started. Let me provide you with some information about option sets for field mapping in integrated search within Dynamics 365 Customer Service. As part of…
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Hello Everyone, Today I am going to show how to Create and update work orders in Teams with Copilot in Dynamics 365 Field Service. Let’s get’s started. To Create and update work orders in Teams with Copilot in Dynamics 365 Field Service, follow these steps: 1. Set up Copilot Integration: Ensure you have Dynamics 365…
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Hello Everyone, Today I am going to share my thoughts on the Dynamics 365 Customer Service getting automatic prompts from Copilot. Let’s get’s started. Copilot in Dynamics 365 Customer Service Provides real-time assistance to customer service agents. One of its features is automatic prompts. When enabled in the Customer Service admin center, these prompts give…
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Hello Everyone, Today I am going to share my thoughts on the real time tips and suggested answers during Teams meetings on Dynamics 365 Sales. Let’s get’s started. Yes being surprised by a question or an unfamiliar competitor mention during a sales call can be a jarring and unsettling experience. This unexpected situation often causes…
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Hello Everyone, Today I am going to share my thoughts on using Copilot to generate knowledge drafts from cases in Dynamics 365 Customer Service. Let’s get’s started. Copilot for knowledge in Dynamics 365 Customer Service empowers support agents to swiftly draft knowledge articles using case data and send them to knowledge reviewers for publishing. Here’s…
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Hello Everyone, Today I am going to show how to set maximum frequency of Email, Text Message, Push Notification on Dynamics 365 Customer Insights. Let’s get’s started. Generally we don’t set how many emails, text message, push notifications that we can deliver to the targetted customers. Now with the Frequency Cap from the Customer Insights…
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