Hi Everyone, Today I am going to share my thoughts on preview feature on Dynamics 365 Customer Insights. Let’s get’s started. In Dynamics 365 Customer Insights, you can govern data access using role-based access control (RBAC). Let me break it down for you: 1. What is Role based access control(RBAC)? RBAC allows adminstrators to regulate…
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Hello Everyone, Today I am going to share my thoughts on preview feature generate insights from marketing interactions on customer insights. Let’s get’s started. To generate insights from marketing interactions in Dynamics 365 Customer Insights, you can follow these steps: 1. Integrate Marketing Interaction Data: Seamlessly integrate data from Customer Insights – Journeys into Customer…
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Hello Everyone, Today I am going to share my thoughts on the customer insights data to increase control when attaching to data in Dataverse customer insights data. Let’s explore how you can enhance control and flexibility when attaching data from Microsoft Dataverse to Customer Insights – Data. These improvements empower you to manage your data…
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Hello Everyone, Today I am going to show how to enable chatbot on Power Pages. Let’s get’s started. Once you provision your Power Pages Website, click on the SET UP on the left hand side of the screen. Integrations: Chatbot (Preview) enable the Create and test chatbot and Publish chatbot on site ON, THEN Click…
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Hello Everyone, Today I am going to share my thoughts on preview feature on Customer Insights Data -Personalize experiences without code using Optimizely. Let’s get’s started. Let’s elevate customer experiences using Optimizely and Customer Insights Data without writing any code. 1. Real-Time Personalization with Optimizely: Business Value: Deliver tailored experiences to your users based on…
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Hellp Everyone, Today I am going to share my thoughts on Customer Insights on elevating custoner experiences in real time. Let’s elevate customer experiences in real time within the context of Dynamics 365 Customer Insights: Normally customer engages with your website, navigate through the pages, added a product or servicemto the cart and checking the…
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Hello Everyone, Today I am going to share my thoughts on reaching customers quickly with 10x increased throughput. Let’s get’s started. In an increasingly digital and interconnected world, businesses recognize that capturing customers attention during critical moments is key to success. To achieve this, delivering timely and tailored experiences is essential. With the latest release,…
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Hello Everyone, Today I am going to share my thoughts on collect extra customer information without creating custom attributes. Let’s get’s started. In Dynamics 365 Customer Insights, you can now easily gather additional information about your customers without creating new custom attributes. Here’s how: 1. Custom Form Fields: Within the form editor, you can create…
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Hello Everyone, Today I am going to share my thoughts on how to prevent duplicate emails to contacts that share an email address on Dynamics 365 Customer Insights. Let’s get’s started. Certainly! Email deduplication is a valuable feature that ensures efficient email management and maintains strong customer relationship. Here’s how it works. 1. Why Email…
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Hello Everyone, Today I am going to share my thoughts on split your audiences into groups to deliver unique customer experiences on Dynamics 365 Customer Insights. Let’s get’s started. Certainly! When you want customers to have different experiences within a single journey, you need to divide them into groups. While this is already possible using…
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