Hello Everyone, Today I am going to share my thoughts on how to prevent duplicate emails to contacts that share an email address on Dynamics 365 Customer Insights. Let’s get’s started. Certainly! Email deduplication is a valuable feature that ensures efficient email management and maintains strong customer relationship. Here’s how it works. 1. Why Email…
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Hello Everyone, Today I am going to share my thoughts on split your audiences into groups to deliver unique customer experiences on Dynamics 365 Customer Insights. Let’s get’s started. Certainly! When you want customers to have different experiences within a single journey, you need to divide them into groups. While this is already possible using…
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Hello Everyone, Today I am going to share my thoughts on new preview feature using Copilot take campaigns from concept to launch. Let’s get’s started. Copilot in Customer Insights revolutionizes your workflow, enhancing productivity as you take campaigns from concept to launch. Here’s how it works: 1. Describe your Goals: Begin by providing a creative…
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Hello Everyone, Today I am going to share my thoughts on customer insights accelerate time to insights with data in Delta Lake format. Let’s get’s started. Let delve unto how Delta Lake format can accelerate time to insights with data in various contexts: 1. Dynamics 365 Customer Insights: Business Value: Your customer data is constantly…
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Hello Everyone, Today I am going to share my thoughts on Improving engagement and compliance with double opt-in. Let’s get’s started. Double opt-in is a powerful strategy for enhancing both engagement and compliance in your email marketing efforts. Let’s delve into the details: 1. Why Double Opt-in Matters: Higher Engagement: When subscribers actively confirm their…
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Hello Everyone, Today I am going to share my thoughts on Customer Insights get faster insights at scale with auto-management of segments, measures. Let’s get’s started. As your Dynamics 365 Customer Insights footprint grows, managing segments and measures becomes increasingly important. The sheer number of segments can impact system performance leading to longer refresh times…
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Hello Everyone, Today I am going to share my thoughts on easily manage customer consent from contact and lead forms. Let’s get’s started. The enhanced contact and lead forms in Dynamics 365 Customer Insights empower you to swiftly view and update a customer’s consent. This streamlined approach helps you to effortlessly manage the types of…
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Hello Everyone, Today I am going to share my thoughts on configuring right email address of contact ensuring email message is delivered and opened. Let’s get’s started. In Dynamics 365 Customer Insights, ensuring that your messages reach the contact email address is crucial for effective communication. Let’s dive into the details: Business Value: Delivering messages…
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Hello Everyone, Today I am going to share my thoughts on new feature of send scheduling to reach customers at the right moment on Dynamics 365 Customer Insights. Let’s get’s started. Send scheduling in Dynamics 365 Customer Insights allows you to deliver messages to your customers at the most opportunitic times. Here are the key…
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Hello Everyone, Today I am going to share my thoughts on improving reliavility of insights with advanced bot protection customer insights. Let’s get’s started. Advanced bot protection in Customer Insights – Journeys is a powerful feature that enhances the reliability of your insights and safeguards your business processes. Let’s delve into the details: 1. Enhanced…
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