Tag: #customerinsights

Dynamics 365 and Power Apps

{Customer Insights} Accelerate time to insights with data in Delta Lake format

Hello Everyone, Today I am going to share my thoughts on customer insights accelerate time to insights with data in Delta Lake format. Let’s get’s started. Let delve unto how Delta Lake format can accelerate time to insights with data in various contexts: 1. Dynamics 365 Customer Insights: Business Value: Your customer data is constantly…
Read more

{Customer Insights} Improve engagement and compliance with double opt-in

Hello Everyone, Today I am going to share my thoughts on Improving engagement and compliance with double opt-in. Let’s get’s started. Double opt-in is a powerful strategy for enhancing both engagement and compliance in your email marketing efforts. Let’s delve into the details: 1. Why Double Opt-in Matters: Higher Engagement: When subscribers actively confirm their…
Read more

{Customer Insights} Get faster insights at scale with auto-management of segments measures

Hello Everyone, Today I am going to share my thoughts on Customer Insights get faster insights at scale with auto-management of segments, measures. Let’s get’s started. As your Dynamics 365 Customer Insights footprint grows, managing segments and measures becomes increasingly important. The sheer number of segments can impact system performance leading to longer refresh times…
Read more

{Customer Insights} Easily manage customer consent from contact and lead forms

Hello Everyone, Today I am going to share my thoughts on easily manage customer consent from contact and lead forms. Let’s get’s started. The enhanced contact and lead forms in Dynamics 365 Customer Insights empower you to swiftly view and update a customer’s consent. This streamlined approach helps you to effortlessly manage the types of…
Read more

{Customer Insights} Build and test Journeys before deploying to production.

Hello Everyone, Today I am going to share my thoughts on Dynamics 365 Customer Insights build and test journeys before deploying to production. Let’s get’s started. In the ever-evloving landscape of customer experience transformation, marketers face the challenge of creating and testing experiences before deploying them to production environments. To address this, Power Platform Solutions…
Read more

{Customer Insights} Scale your business with confidence with 300M maximum monthly interactions

Hello Everyone, Today I am going to share my thoughts on Scale your business with confidence with 300M maximum monthly interactions on Dynamics 365 Customer Insights. Let’s get’s started. Certainly! Dynamics 365 Customer Insights now offers an impressive capacity for businesses, You can reach million contacts or leads and send up to 300 million messages per…
Read more

[Customer Insights] Optimize engagement and increase conversation rates with email A/B testing

Hello Everyone, Today I am going to share my thoughts on Optimizing engagement and increase conversation rates with email A/B testing. Let’s get’s started. Advanced bot protection in Customer Insights –  Journeys is a powerful feature that enhances the reliability of your insights and safeguards your business processes. Let’s delve into the details: 1. Enhanced…
Read more

{Customer Insights} Send all communications at particular time interval to reach customers with send scheduling feature

Hello Everyone, Today I am going to share my thoughts on new feature of send scheduling to reach customers at the right moment on Dynamics 365 Customer Insights. Let’s get’s started. Send scheduling in Dynamics 365 Customer Insights allows you to deliver messages to your customers at the most opportunitic times. Here are the key…
Read more

[Customer Insights] Enhance reliability of insights with advanced preview features of bot protection

Hello Everyone, Today I am going to share my thoughts on improving reliavility of insights with advanced bot protection customer insights. Let’s get’s started. Advanced bot protection in Customer Insights – Journeys is a powerful feature that enhances the reliability of your insights and safeguards your business processes. Let’s delve into the details: 1. Enhanced…
Read more

{Customer Insights} Send Personalized messages based on the website interactions to engage customers

Hello Everyone, Today I am going to share my thoughts on sending personalized messages based on the website interactions to engage customers in Dynamics 365 Customer Insights. Let’s get’s started. Dynamics 365 Customer Insights empowers businesses to create personalized customer journeys by leveraging AI and real-time insights. Let’s dive into the exciting features: 1. Dialog with…
Read more