Hello Everyone, Microsoft Copilot has introduced several features in Dynamics 365 Customer Service that can significantly enhance customer support, Let me break it down for you: 1. Ask Copilot a Question: Agents can use Copilot to ask natural language questions and receive quick, informative answers. It’s like having an experienced coworker available to chat all…
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Hello Everyone, Today I am going to share my thoughts on improving usability and performance of the schedule board. Let’s get’s started. With this new feature Dynamics 365 Field Service Schedule board enhancements, enhanced user experience, Improved performance, Future proof, Usability and modernization improvements. New feature details: Enhanced user experience: The improved schedule board architecture…
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Hello Everyone, Today I am going share my upcoming speaking session at Global Power Platform Bootcamp Aba – Nigeria. Let’s gets started. Today I will be speaking at Global Power Platform Bootcamp Aba – Nigeria. If you are interested join us at: link My session at 4:15pm UK time. All about Microsoft Copilot how it can…
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Hello Everyone, Today i am going to share solution for the “This app isn’t opening correctly in Power Apps” when a user tries to access the power apps environment. Let’s get’s started. Suppose you have acquired Power Apps Privileges using your Microsoft 365 E3 or E5 Licenses and you would like to experiment on Power…
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Hello Everyone, Today i am going to show how to enable and Show other people when they’re using the same form in Model Driven Apps. Let’s get’s started. Firstly how to enable this feature: Login into www.admin.powerplatform.microsoft.com Go to settings > collabarations > turn on Show other people when they are using same form(see below screenshot) Suppose…
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Hello Everyone, Today I am going to show how to enable microsoft teams collaboration and chat from Dynamics 365 Sales App. Let’s get’s started. Login into Dynamics 365 Sales App. Change the settings to “APP SETTINGS”. Click on the “Chat and collaboration” Microsoft Teams collaboration and chat – seamlessly collaborate with Dynamics 365 Teams members. Some of…
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