Tag: #uk365guy

Dynamics 365 and Power Apps

{Do you know} Use generative AI Insights and other analytics enhancements to improve your copilots

Hello Everyone, Today I am going to share my thoughts on the preview feature on significance of using generative AI insights and other analytics enhancements to improve your copilots. Let’s get’s started. With the use of the generative AI insights you can immediately begin to improve the effectiveness of your chat by leveraging enhanced analytics…
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{How to} Use copilot easily in canvas app

Hello Everyone, Today I am going to share my thoughts on the use of copilot easily in canvas app. Let’s get’s started. Copilot functionality is turned on, by default in canvas app that connect to Dataverse data. So no special configuration is needed to use copilot. It is available when a user asks a question…
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{Did you know} Deploy copilots to WhatsApp, Azure Communication Services Chat and SMS channels

Hello Everyone, Today I am going to share my thoughts on the deploy copilots to WhatsApp, Azure Communication Services Chat and SMS channels. Let’s get’s started. Microsoft Copilot Studio  allows creators to connect with their consumer and enterprise audiences across various channels. In collaboration with Azure Communication Services, Copilot Studio is introducing support for the…
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{How to} Use the Power Platform Settings app

Hello Everyone, Today I am going to share my thoughts on the preview feature use of power platform environment settings app. Let’s get’s started. Certainly! The Power Platform Environment Settings app is a powerful tool that replaces the legacy web client experience. It provides a modern, performant, accessible, secure and extensible settings management experience for…
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{Do you know} Modernize maker experience security settings in maker portal

Hello Everyone, Today I am going to show how to create new security profile from maker portal. Let’s get’s started. Now with the maker portal users can have modern security role settings. How do you do that? Login into your www.make.powerapps.com So Enable makers to use a modern and accessible security role editor while creating apps.…
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{How to} Select columns downloaded on mobile devices on model driven apps

Hello Everyone Today I am going to show how to select columns downloaded on mobile device while offline from maker portal for model driven apps. Let’s get’s started. Now you can select the columns of a table that are downloaded on mobile devices for offline use. The fewer columns you select the faster the app…
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{How to} Direct new makers to their own developer environments in power platform admin center

Hello Everyone, Today I am going to show how to enable direct new makers to their own developer environments in power platform admin center. Let’s get’s started. Login into power platform admin center Go to settings > Tenant settings: Click on Environment routing(preview) This is preview feature and is not for production use. That’s it…
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{Do you know} Explore enhancements to outbound dialing in Omnichannel Customer Service

Hello Everyone, Today I am going to share my thoughts on the new preview feature of Omnichannel customer service explore enhancements to outbound dialing. Let’s get’s started. Let’s delve into the recent enhancements to outbound dialing. These improvements aim to streamline the calling process for agents. Here are the key features. 1.Search and Call: Agents…
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{Do you know} Enhancements in email composition experience for agents in Dynamics 365 Customer Service

Hello Everyone, Today i am going to share my thoughts on preview feature enhancement in email composition experience for agents on Dynamics 365 Customer Service. Let’s get’s started. Certainly! Let’s delve into the enhancements that have been introduced to improve the email composition experience for agents. 1. Drag and Drop Recipients: Agents can now seamlessly…
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{How to} Create work orders in Teams using AI on Dynamics 365 Field Service

Hello Everyone, Today I am going to share my thoughts on how to create work orders in Teams using AI on Dynamics 365 Field Service(preview). Let’s get’s started. Creating work orders in Teams using AI on Dynamics 365 Field Service is a feature that allows frontline workers to create, view and manage work orders within…
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