{Do you know} Schedulers and dispatchers get recommendations from Microsoft Teams
Hello Everyone,
Today I am going to show new feature benefits that schedulers and dispatchers get recommendations to choose technicians or workers to schedule work orders based on their availability, skills, or expertise.
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Let’s get’s started.
Dispatchers will recieve recommendations on Teams – Scheduling assistant recommends workers and time slots for the jobs.
Scheduling assistant is available in Field Service Integrations for Microsoft 365 applications, including Microsoft Teams.
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Here’s an illustration showing the integration of technician scheduling suggestions within Microsoft Teams. This visual representation demonstrates how such a system can provide efficient scheduling solutions directly through the Teams platform.
1. Open Microsoft Teams.
2. Go to Apps: Search for Dynamics 365 Field Service
3. Add the app.
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4. Once Dynamics 365 Field Service App is opened go to settings on the app.
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5. Signin into the environment and configure the views for the work orders(see above image).
6. Then select the Home Tab on the App.
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That’s it for today.
I hope this helps.
Malla Reddy Gurram(@UK365GUY)
#365BlogPostsin365Days
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