Hello Everyone, Today I am going to show how to enable direct new makers to their own developer environments in power platform admin center. Let’s get’s started. Login into power platform admin center Go to settings > Tenant settings: Click on Environment routing(preview) This is preview feature and is not for production use. That’s it…
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Hello Everyone, Today I am going to share my thoughts on the new preview feature of Omnichannel customer service explore enhancements to outbound dialing. Let’s get’s started. Let’s delve into the recent enhancements to outbound dialing. These improvements aim to streamline the calling process for agents. Here are the key features. 1.Search and Call: Agents…
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Hello Everyone, Today i am going to share my thoughts on preview feature enhancement in email composition experience for agents on Dynamics 365 Customer Service. Let’s get’s started. Certainly! Let’s delve into the enhancements that have been introduced to improve the email composition experience for agents. 1. Drag and Drop Recipients: Agents can now seamlessly…
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Hello Everyone, Today I am going to share my thoughts on how to create work orders in Teams using AI on Dynamics 365 Field Service(preview). Let’s get’s started. Creating work orders in Teams using AI on Dynamics 365 Field Service is a feature that allows frontline workers to create, view and manage work orders within…
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Hello Everyone, Today I am going to share my thoughts on how to increase control when attaching to data in dataverse. Let’s get’s started. Certainly! The Microsoft Dataverse connector has undergone significant improvements, granting you more control and flexibility when importing data into customer insights -data. Here are the key enhancements. 1. Performance Improvements: You…
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Hello Everyone, Today I am going to show how to block the IP address from accessing the Dataverse. Let’s get’s started. Suppose users might be looking to download data from tools like Excel or Power BI or try to access Dataverse from different network,Or if the user is trying to access the dataverse from public…
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Hello Everyone, Today I am going to show how to set the privacy preference on Dynamics 365 CE environment. Let’s get’s started. Suppose when you are accessing the Dynamics 365 CE environment and you may get errors popped up on the screen and there are some options available to the user like: 1. Ask the…
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Hello Everyone, Today I am going to share my thoughts on preview feature using Microsoft Onelake as a data source. Let’s get’s started. In Dynamics 365 Customer Insights, you can leverage Microsoft OneLake as a powerful data source. Let’s dive into the details: 1. Business Value of OneLake: Customer Insights helps generate insights from all…
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Hello Everyone, Today I am going to share my thoughts on how to protect customer data by controlling who can see it. Let’s get’s started. Customers face the difficulties in maintaining data privacy while still empowering their employees with the insights they need to serve those customers better. With Customer Insights you can now do…
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Hello Everyone, Today I am going to show how to enable AI form fill assistance. Let’s get’s started. Now with the help of Copilot assistance users can get suggestions about the form fields on the main forms. With this feature users can quickly fill the form with appropriate data. This auto suggestions based on the…
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