Category: Dynamics 365 Customer Service

Dynamics 365 and Power Apps

{How to} Use Access Team Template on Modern UI Dynamics 365 Sales

Hello Everyone, Today I am going to share how to use Access Team Template on Modern UI of Dynamics 365 Sales. Let’s get’s started Super users or System Admin’s are get used to classic UI when  using Access Team Templates, with the introduction of Modern UI how we can use the Access Team Plates? Let’s…
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{How to} Create description using AI on Model Driven App

Hello Everyone, Today I am going to show how to create a description using AI for Model Driven App. Let’s get’s started. When you create Model Driven App you may need to give it a name and optional description for the Model Driven App. How to generate description for your model driven App? Open your…
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{Do you know} Schedulers and dispatchers get recommendations from Microsoft Teams

Hello Everyone, Today I am going to show new feature benefits that schedulers and dispatchers get recommendations to choose technicians or workers to schedule work orders based on their availability, skills, or expertise. Let’s get’s started. Dispatchers will recieve recommendations on Teams – Scheduling assistant recommends workers and time slots for the jobs. Scheduling assistant…
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What is the significance of Geofencing on Dynamics 365 Field Service

Hello Everyone, Today I am going to share my thoughts on a topic which is known by the field service professionals. Let’s get’s started. Today when i was demoing Dynamics 365 Field Service to our client, one of the stakeholder asked what is Geofencing in Dynamics 365 Field Service ? I have answered that the…
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{How to} Add a webresource to display text on Dynamics 365 Model Driven App Site Map

Hello Everyone, Today I am going to show how to add a group and add a page with a webresource. Let’s get’s started. Suppose you had a requirement  to show a plain text when clicked on the menu of the model driven app. How do you do that? Login into www.make.powerapps.com Go  to the solution…
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{Do you know} Strength of Connection types on Dynamics 365 Sales

Hello Everyone, Today I am going to show strength of the connection types on lead record in Dynamics 365 Sales. Let’s get’s started. Normally when we nurture the leads with the interactions with the contacts within their business and there is predefined visibility how is the relationship with the leads. With the introduction of the…
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{How to} Enable Advanced Settings redirection in dynamics 365 environment

Hello Everyone, Today iam going to show how to enable advanced settings redirection in Dynamics 365 Model Driven App Environment. Let’s get’s started. Login into Power Platform Admin Center. Choose the environment and Settings and Features, turn ON Advanced Settings Redirection. When enabled the advanced settings toolbar links within product experiences will be redirected to…
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{Do you know} Single table search option in Dynamics 365 CE Apps from Power Platform Admin Center

Hello Everyone, Today  i am going to show single table search option in Dynamics 365 CE Apps from Power Platform Admin Center. Let’s get’s started. When we enable Dataverse Search in your environment it will be supported in Model Driven Apps will also receive search improvements. Also you can enable Share Search analytics with Microsoft…
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{How to} Create Mobile Offline Profiles for Dynamics 365 Model Driven App Mobile Users

Hello Everyone, Today  I am going to show how to create Mobile Offline Profiles for Dynamics 365 Mobile App Users. Let’s get’s started. For Dynamics 365 Model Driven App Mobile App Users – to control the amount of data being downloaded to user’s device for offline access. Dynamics 365 Mobile App users access to the…
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{How to} Prevent Social data entering into Dynamics 365 Model Driven Apps

Hello Everyone, Today I am going to show to prevent social data into Dynamics 365 CE. Let’s get’s started. Now you can prevent Social media data entering into Dynamics 365 CE. How do you do that ? Login into Power Platform Admin Center. Select the environment you want to enable this feature. Then click on…
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